Scalable Electric Mobility Project for Mutua Inmobiliaria
Customer:
Mutua Inmobiliaria
Customer type:
Parking
Company:
Etecnic360
Project Description
MutuaCity, the new application from Mutua Inmobiliaria, has selected Etecnic and its EVcharge platform to improve the user experience at electric vehicle charging points located in its buildings.
The project, developed by Etecnic360, has been designed as a comprehensive solution aimed at optimizing both the management of the charging infrastructure and the experience of end users, directly addressing existing technical and operational challenges.
Identifying needs, regulations, and grants
The project builds upon an already operational charging infrastructure, with chargers installed in various Mutua Inmobiliaria buildings. However, significant limitations in network connectivity were detected in underground parking lots, which hindered proper charging management and negatively impacted the user experience.
Given this situation, the need arose to:
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Have a centralized platform for the management and control of charging points.
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Ensure stable and continuous connectivity across all chargers.
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Offer a seamless, intuitive, and uninterrupted user experience.
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Provide 24/7 maintenance, support, and customer care services.
Mutua Inmobiliaria:
16 smart chargers
Contracted services
Project Description
The initial project included the installation of 16 smart chargers for electric vehicles, distributed across 7 Mutua Inmobiliaria buildings. Although the chargers were operational, the lack of network coverage in the underground parking lots prevented efficient management of charging sessions.
To solve this challenge, Etecnic360 implemented EVcharge Manager, a software solution that centralizes the management of the charging infrastructure and allows complete control tailored to the specific needs of MutuaCity. Key features include:
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Management of multiple domains.
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Differentiated billing.
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Remote monitoring and control of chargers.
At the same time, a telecommunications network designed exclusively for the chargers was developed and implemented, supplemented by additional Wi-Fi hotspots, ensuring full connectivity at all charging stations.
For end users, EVcharge APP was incorporated, allowing charging sessions to be managed easily through an intuitive interface, significantly improving the overall charging experience.
As a result, the following has been achieved:
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A seamless charging experience.
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Greater usability and accessibility of the chargers.
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Improved operational efficiency.
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Reduced response times for incidents.
Experience, approachability, and commitment to a comprehensive electric mobility project
Etecnic360 has developed a comprehensive project encompassing consulting, installation, EVcharge software implementation, EVcharge APP, and maintenance and support services.
The service is completed with ongoing maintenance, technical support, and 24/7 customer service, ensuring the optimal and continuous operation of the charging infrastructure, maximizing user satisfaction, and minimizing any incidents.
The MutuaCity project has been designed as a scalable solution, allowing the implemented model to be easily extended to all Mutua Inmobiliaria buildings. This case demonstrates how a well-defined strategy, combined with advanced technology, can transform operational challenges into success opportunities.
