Privacy policy
Privacy Policy
Data Controller
The data controller responsible for the processing of the collected data is Etecnic Movilidad Eléctrica, S.L. with Tax Identification Number (NIF) B55667562 (hereinafter Etecnic) and registered address at Carrer Argentera, 25 Baixos, 43206 Reus – Tarragona, owner of the Platform named EVcharge, accessible through the Website https://etecnic.net/ and the EVcharge Mobile Application (hereinafter, EVcharge or the Platform, interchangeably).
This Privacy Policy regulates the collection and processing of personal data provided by Users when accessing, browsing, or using the features of the Platform.
Data collection, purposes, legal basis, and retention periods:
- Contact: The User may contact Etecnic through the forms established for this purpose on the Platform. The User must provide identification data as well as the reason, subject, or query. Etecnic will use these data to process the query and contact the User.
The legal basis for processing such data is based on the User’s consent.
The data retention period for this purpose will be one year, unless other periods apply. - Registration: By registering on the Platform, it will be necessary for the User to provide identification data, such as first name, last name, and email address, to process the registration on the Platform and grant access to the features of their personal account.
The legal basis for processing such data is based on the contractual relationship maintained with the User.
Your data will be retained for as long as you remain part of the community and registered, unless other periods apply. - Contracting: The User may purchase electricity services available on EVcharge. To do so, they must provide contact details and the data necessary to process the management of the purchase made, such as bank or credit card details.
The legal basis for processing such data is based on the execution of the purchase contract.
The data retention period will be adequate to comply with contractual obligations and, in any case, up to five additional years for tax management purposes and to address potential liabilities, unless other periods apply. - E-Wallet: Registered Users may use the e-wallet enabled for this purpose on EVcharge to pay for electric vehicle charging sessions. To do so, they must provide the data necessary to process the wallet balance top-up, such as bank or credit card details, as well as the wallet identifier or other identification data, to perform the payment for the charging session.
The legal basis for processing such data is based on the contractual relationship maintained with the User.
The data retention period will be adequate to comply with contractual obligations and, in any case, up to five additional years properly blocked, for tax management purposes and to address potential liabilities, unless other periods apply. - Purchase of RFID devices: Registered Users may purchase RFID devices available on EVcharge. To do so, they must provide the necessary data to process the purchase management and order (which includes shipment through courier companies), such as bank or credit card details.
The legal basis for processing such data is based on the execution of the purchase contract.
The data retention period will be adequate to comply with contractual obligations and, in any case, up to five additional years for tax management purposes and to address potential liabilities, unless other periods apply. - Geolocation: When consented by the User, EVcharge will collect location information to display nearby charging stations.
The legal basis for processing such data is based on the User’s consent.
The data retention period will be adequate to comply with contractual obligations and, in any case, up to one year to address potential liabilities, unless other periods apply. - QR/NFC Scanning: When consented by the User, EVcharge will collect information regarding the device’s camera to allow locating charging stations through the Platform’s QR and NFC reader functionalities.
The legal basis for processing such data is based on the User’s consent.
The data retention period will be adequate to comply with contractual obligations and, in any case, up to one year to address potential liabilities, unless other periods apply. - Social Networks: Through the Platform, Users can register, contract, or access the services provided by EVcharge using their profile on available social networks. EVcharge will use such data solely and exclusively for the purpose consented by the User, as well as the data to which access was granted to EVcharge.
The legal basis for processing such data is based on the User’s consent.
Your data will be retained for as long as you remain part of the community and registered, unless other periods apply. - Cookies: Although the App does not use cookies, the Website does implement cookie files on the device used to access and navigate the Platform. Cookies can be blocked or disabled at any time through the browser configuration options. For more information, please consult our Cookie Policy.
The legal basis for processing such data is based on the User’s consent. - Advertising: If expressly authorized by the User, EVcharge may send advertising regarding available services and/or promotions on the Platform, such as news and/or discounts, among others.
The legal basis for processing such data is based on the User’s consent.
The data retention period will be for the duration the User remains registered in our system for advertising communications and has not revoked their consent.
Consent may be revoked at any time through the provided links or by writing to support@etecnic.es. - Tax management for third parties as an AEAT collaborator: When a Registered User uses EVcharge on chargers owned by third parties, Etecnic will process the unique identifier associated with their User profile as well as the data of the charging sessions performed to issue/submit invoices via Verifactu on behalf of its clients. Additionally, we will communicate these data to the competent tax authorities.
The legal basis for processing such data is based on compliance with legal obligations.
The data retention period will be adequate to comply with legal obligations applicable to Etecnic and, in any case, up to five additional years for tax management purposes and to address potential liabilities, unless other periods apply.
Data Communication
In the event that the User uses EVcharge on chargers owned by third parties, Etecnic will communicate to these owners (hereinafter, the Clients) the unique identifier associated with the User, so that Clients can provide the electricity service and Etecnic can invoice its services to the Clients. Following this communication, Clients will act as Data Controllers; therefore, for more information regarding their data processing practices, you must access their privacy policy.
Exercise of Rights
Furthermore, the User may revoke consent for data processing by exercising their rights of access, rectification, erasure, portability, objection, and restriction of processing, notifying EVcharge via email sent to support@etecnic.es or by writing to the address indicated above, specifying “Data Protection” as the subject. In special circumstances, we may request the User to verify their identity through an official document, for example, to prevent unauthorized third-party access to their data.
Finally, the User may communicate any changes in writing or request to unsubscribe by indicating so at any of the provided addresses.
At any time, the User may lodge a complaint with the Spanish Data Protection Agency (AEPD) to enforce their rights.
Modification of the Privacy Policy
EVcharge reserves the right to modify its Privacy Policy at any time, respecting applicable data protection legislation and following due communication to the interested parties.
Language Applicable to this Privacy Policy
The prevailing language applicable to this Privacy Policy is Spanish. Any version translated into another language is provided for the User’s convenience and ease of understanding. However, this Privacy Policy shall always be governed by its Spanish version.
In the event of any conflict or inconsistency between the Privacy Policy in any other language and its Spanish version, the Spanish version shall prevail.
January 2026
